NTT DATA Payment Services unveils ADAPTIS, ushering in a New Era of Commerce
NTT DATA Payment Services just dropped something big – ADAPTIS, a brand-new suite of integrated payment solutions built to keep up with the fast-changing needs of today’s businesses. Unveiled at an exclusive launch event, ADAPTIS is a major step forward in the company’s transformation, bringing together innovation, flexibility, and regional know-how to redefine how commerce works in Southeast Asia.
So, what’s in the suite? ADAPTIS offers five powerful services designed to give businesses more control, smoother transactions, and serious scalability:
- ADAPTIS In-Store – for fast, easy retail transactions
- ADAPTIS e-Commerce – for secure online payments
- ADAPTIS Financing – to help businesses grow and expand
- ADAPTIS Enterprise – for building scalable payment infrastructure
- ADAPTIS VAS (Value-Added Services) – to boost operational efficiency
“ADAPTIS is our answer to the evolving demands of the digital economy. Having served Malaysia, Thailand, and the Philippines for decades, and with over 500,000 touchpoints across these countries, we understand what businesses need. ADAPTIS is built to be flexible, localised, and future-ready, helping businesses scale efficiently while providing customers with seamless payment experiences.” – Sean Hesh, Group Chief Executive Officer and Executive Director of NTT DATA Payment Services.
The launch event also featured a star-studded panel discussion on the theme “Next in Commerce: From Competition to Collaboration.” On the panel were:
- Shinichiro Nishikawa – Head of Global Payments and Services Division, NTT DATA Japan
- Sean Hesh – Group CEO, NTT DATA Payment Services
- Enoch Chhabra – CEO (Payment Services & e-pay), NTT DATA Payment Services
- Yuichiro Sato – CEO (e-Commerce Solutions), NTT DATA Payment Services
- Jeremy Low – Group Head of Operations, NTT DATA Payment Services and COO of Paysys
The discussion explored how NTT DATA Payment Services has integrated formerly competing brands into a unified ecosystem, creating greater synergy and innovation in the global payments space.
“The future of payments is not just about transactions, it’s about ecosystems. By bringing together Asian payments industry leaders under the NTT DATA Payment Services umbrella, we are building a more connected, intelligent, and resilient regional commerce infrastructure. ADAPTIS reflects our commitment to seamless integration, localised solutions, and large-scale innovation that empowers businesses worldwide.” – Shinichiro Nishikawa, Head of Global Payments and Services Division, NTT DATA Japan,
The ADAPTIS launch comes after the GHL Systems Berhad’s acquisition by NTT DATA Japan in 2024, making it a wholly owned subsidiary of one of the world’s top ten global IT service providers.
In line with this strategic transformation, the company officially rebranded as NTT DATA Payment Services Sdn. Bhd. on 13 November 2024, aligning with its new vision while maintaining the high standards of service that merchants and businesses have come to expect.
And it doesn’t stop there. After its debut in Malaysia, the ADAPTIS suite will be rolling out in Thailand and the Philippines later this year, further strengthening NTT DATA Payment Services’ commitment to delivering cutting-edge payment solutions across the region.
For more information on ADAPTIS, visit www.nttdatapay.com